Your Data Protection Is Our Commitment

1 Introduction

bee222 ("we", "us", or "platform") operates an online casino and sportsbook service for users in Bangladesh. This privacy policy ("policy") explains how we collect, use, store, and protect your personal information when you visit the bee222 website (https://bee222.cam), create an account, or use any of our services.

By using our services, you are considered to have accepted the terms described in this policy. If you do not agree with this policy, please refrain from using our services.

2 Key Definitions

The meanings of the following terms used in this policy are given below:

• Personal Information: Any information that can identify you directly or indirectly — such as your name, email address, phone number, date of birth, and financial transaction details.
• Processing: Any operation carried out on your personal information — collection, storage, use, disclosure, or deletion.
• User: Any person, registered or unregistered, on the bee222 platform.
• Third Party: Any person or organisation other than bee222 that is associated with us for a specific purpose.

3 Information You Provide

Information you voluntarily provide to us:

• At registration: full name, email address, phone number, date of birth, and password.
• During identity verification (KYC): a copy of your National ID (NID), passport, or birth registration certificate.
• Financial information: bKash, Nagad, or Rocket number, bank account details, and transaction history.
• Support communications: any messages or complaints sent via live chat or email.

4 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address, browser type and version, device type, and operating system.
• The pages you visit, time spent on each page, and navigation path.
• Login time, session duration, and game-related activity data.
• Information collected through cookies and similar tracking technologies.

5 Cookie Policy

We use cookies to improve your experience on the bee222 platform. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the core functioning of the platform — maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyse usage patterns on the platform and improve our services.

You can disable cookies at any time by changing your browser settings, though this may limit some functionality of the platform.

6 Purposes of Using Your Information

bee222 processes your personal information for the following purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Managing games, betting, and financial transactions.
• Identity Verification: Completing KYC checks to prevent fraud and meet regulatory requirements.
• Providing Support: Resolving your complaints or questions.
• Ensuring Security: Detecting and preventing unauthorised access or suspicious activity on accounts.
• Platform Improvement: Enhancing user experience and service quality.
• Legal Obligations: Complying with applicable laws and regulations.

7 Promotional Communications

With your consent, bee222 may notify you by email about special offers, bonuses, and promotional information. You can opt out of these communications at any time — by sending a request to our support email or by changing your account settings.

8 Sharing Information with Third Parties

bee222 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and banks receive the information needed to complete transactions.
• Identity Verification Services: Authorised verification organisations for conducting the KYC process.
• Technology Partners: Technology service providers required for platform operations — only under contractual confidentiality obligations.
• Legal Obligations: When required to comply with court orders, government requests, or applicable law.

Before sharing information with third parties, we verify their data protection standards and provide only the information that is necessary.

9 Data Retention Period

bee222 retains your personal information only for as long as necessary:

• For active account management: for the full duration that the account remains active.
• After account closure: for the period required to meet legal and regulatory obligations.
• Financial transaction records: for the period required under applicable law.

Once the specified period has ended, your information is securely deleted or anonymised.

10 International Data Transfers

In some cases, your information may be processed on servers located outside Bangladesh. In such cases, we ensure that the destination country or organisation has equivalent or higher data protection standards in place. We manage these transfers using industry-standard contracts and security measures.

11 Technical Security

bee222 uses industry-leading security measures to keep your information safe:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through an encrypted connection.
• Data Encryption: Sensitive information stored on our systems is secured using strong encryption methods.
• Firewalls and Access Controls: Strict access control procedures ensure that only authorised personnel can access the information they need.
• Two-Factor Authentication (2FA): As an additional security layer for your account.
• Regular Security Audits: To identify and address potential vulnerabilities.

12 Response to Data Breaches

In the event of a data breach, bee222 will act promptly:

• Immediately assess the scope and impact of the breach.
• Notify affected users as quickly as possible.
• Eliminate the cause of the breach and take steps to prevent recurrence.
• Notify the relevant authorities as required by applicable law.

13 Your Rights Regarding Your Information

As a user of bee222, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information in your account.
• Right to Erasure: The right to request deletion of your information in certain circumstances, except for information required to meet legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured and readable format.
• Right to Object: The right to object to your information being used for specific purposes.

To exercise these rights, please contact us via live chat support or email.

14 Account Closure and Data Deletion

If you wish to close your bee222 account, please contact the support team. After account closure:

• Your personal information will be deleted as quickly as possible.
• Some information may be retained for a specified period due to legal obligations.
• Information required for the resolution of existing financial liabilities or disputes may be kept.

15 Age Verification and Minor Protection

bee222 services are for persons aged 21 and over only. We do not intentionally collect any information from minors. Age verification is mandatory at registration, and additional documents may be requested in cases of suspicion.

If we become aware that a minor has registered on our platform, that account will be closed immediately and any information collected will be deleted.

16 Third-Party Links and Services

You may be directed from the bee222 platform to third-party payment gateways or other services. The privacy policies of these third parties are outside our control. We recommend that you read their own privacy policies before using any third-party services.

17 Responsible Gaming and Data

As part of our responsible gaming support, we may use your account history data when setting limits or applying self-exclusion. This is done for your protection and is not shared with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.

18 Changes to This Policy

bee222 reserves the right to update this privacy policy from time to time. For significant changes, we will notify you by email or by posting a notice on the platform. If you continue to use the services after changes are made, you will be considered to have accepted the new policy.

The "Last Updated" date at the top of the policy always indicates the date of the current version.

19 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Use the platform's live chat for 24/7 support in Bengali.
• Email: [email protected]

We are committed to resolving all privacy-related requests as quickly as possible.